We can help you deliver value to your customers and improve employee engagement by optimizing your office and support operations. Our business is solely repeat & referral. If you wish to know about the work we have done in education, healthcare and the midsized enterprise - please contact us.
MANAGEMENT CONSULTING & COACHING
- Change Management & Developing Transition Management Plans
- Everything DiSC ® Individual & Team Coaching
- Lean Coach in Residence (LCIR)
- Healthcare Leadership Development
LEAN TOOLS
- PDCA (PDSA) Training & Implementation
- Failure Modes & Effects for Service Delivery
- Six Sigma Tools (7 Quality tools)
- A3's for Strategy and Problem Solving
- Process Flowcharts
- Value Stream Mapping
- Cause Finding
PROCESS IMPROVEMENT
- Defining Roles & Responsibilities - RACI Chart development
- Kaizen Event Planning & Facilitation
- Visual Controls Development
- Collaborative Workshop/meeting Facilitation
- Single Day Quick Improvement Events
WORKSHOPS
- Lean Learning Labs 1,2 & 3
- Lean for Leaders Workshops
- A3 Thinking for Problem Solving
- Leading with Metrics
- Everything DiSC ® Assessment to Action