Our Services

We can help you deliver value to your customers and improve employee engagement by optimizing your office and support operations. Our business is solely repeat & referral. If you wish to know about the work we have done in education, healthcare and the midsized enterprise - please contact us.

MANAGEMENT CONSULTING & COACHING

LEAN TOOLS

  • PDCA (PDSA) Training & Implementation
  • Failure Modes & Effects for Service Delivery
  • Six Sigma Tools (7 Quality tools)
  • A3's for Strategy and Problem Solving
  • Process Flowcharts
  • Value Stream Mapping
  • Cause Finding

PROCESS IMPROVEMENT

  • Defining Roles & Responsibilities - RACI Chart development
  • Kaizen Event Planning & Facilitation
  • Visual Controls Development
  • Collaborative Workshop/meeting Facilitation
  • Single Day Quick Improvement Events

WORKSHOPS 

 

Everything DISC Authorized Partner